Welcome to StairPartsOnly.Com
The key to all your stair part needs. We look forward to helping you.
STAIRPARTSONLY.COM strives to provide its customers with the very best quality in wood and iron stair accessories. TREADS, NEWELS, BALUSTERS,
ect. Fine craftsmanship and excellent customer support is the standard that sets us apart from our competitors. Fair pricing results from over 25 years of successfully obtaining top quality hardwoods, efficient manufacturing and fast order fulfillment.
8634 Station Street
Mentor, Ohio. 44060
By phone: Ask for Scott
440-255-8855 (Between 8 a.m. and 4 p.m. Est)firstname.lastname@example.org
Shipping Information: StairPartOnly.Com reserves the right to choose shipping carrier. Orders will be shipped either by UPS/FedEx/USPS, or by common carrier (freight carrier). Please contact us about shipping. Shipping rates for orders under 150 lbs are calculated in the shopping cart. For orders that don't calculate shipping the are over 150 lbs. You must choose (Ground Shipping Over 150 lbs). or split your order accordingly. Orders with lengths over 96" will have additional cost for shipping. You will be contacted in this event to okay shipping cost. If you choose to use LIFT GATE service for any shipment, there will be an extra $75.00 charge added to your order.
Refund, Returns and Cancellation Policies:
All returns must be pre-approved by stairpartsonly.com. All merchandise returned will be subject to a 35% restocking fee. Some Items may not be returned due to special orders of lengths and or specie. Returns must be made within 15 days in sale-able condition, and less shipping charges. All cancelled factory orders are subject to 25% cancellation fee. Non-stock items, or items held more than 30 days cannot be returned unless defective. We will accept defective returns within the manufacturer's warranty period. No returns on special orders. Any damage must be reported within 24hrs of delivery.