CUSTOMER FEED BACK!! PLEASE READ!!

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Rating: Excellent

Comments: Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Title: Acton, MA

Body: Amazingly helpful and we got just what we expected. The quality of the wood was great and the delivery was fast. I'm really glad we found you! Thanks.

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Rating: Excellent

Comments: Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Good

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Title: Newton, MA

Body: The prices and quality were tremendous. I'd place another order from these guys in a heart beat. They will be the first place I look for stair parts in the future.

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Rating: Excellent

Comments:

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Title: UNIVERSITY PLACE, WA

Body: Every aspect of our experience with stairpartsonly.com was excellent. We bought new oak stairtreads from them after looking at other prices both in stores and on the web. Even with shipping included, their prices were lower than others. We had a question before we ordered which they quickly answered to ensure we ordered the correct item. They priced out multiple shipping options for us to ensure we didn't pay any more than necessary for shipping. They shipped our items quickly, and we were very satisfied with the product. I would recommend them to others.



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Rating: Excellent

Comments:

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Good

Ease Of Purchase Rating: Good

Customer Service Rating: Excellent

Title: Gainesville, Fl.

Body:

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Rating: Excellent

Comments:

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Title: Groose Point, Mi.

Body: Special Thanks go to Scott for making sure that I was getting exactly what I needed ! Probably time to give him that long awaited raise, don't you think?

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Rating: Excellent

Comments:

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Title: HOLMES BEACH, FL.

Body: ...outstanding in every way; -prompt production and shipping; -great communication; -wonderful products; ...doesn't get any better than this; -great staff!

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Rating: Excellent

Comments:

Price Rating: Excellent

Shipping Options Rating: OK

Delivery Rating: Excellent

Ease Of Purchase Rating: Excellent

Customer Service Rating: Excellent

Title: Bristol, Pa.

Body: Great place to shop. Prices were low compared to local stores. Even with the shipping costs, I still saved a good amount of money. I was worried that I wouldn't get great quality because of low price, but I was pleasantly surprised. Everything was better than expected. Customer service was great. I called them several times with questions before ordering and even placed a special order. They were very helpful. Everything was shipped in a reasonable amount of time. ***********************************************************

Rating: Excellent

Comments:

Price Rating: Excellent

Shipping Options Rating: Excellent

Delivery Rating: Excellent

Ease Of Purchase Rating: Good

Customer Service Rating: Excellent

Title: MISSOURI VALLEY, IA.

Body: Order arrived in perfect condition. This was the one website that did not charge an additional charge for 8 foot boards. The UPS website says they don't charge the extra shipping until over 8 feet, but most of the sites charged it anyway. Scott in customer service was very helpful and prompt answering my questions. A very good experience overall.